Nothing Bundt Cakes - Royal Palm Beach

I?ve been here a bunch of times and customer service is always A . I buy treats for work and for me personally for gifts. Today I stopped to get a small treat for a bday and they were fast and executed it beautifully. The shop is so cute and clean. Lots of gift ideas but not cluttered at all. And the Bundt cakes and bundtinis are a fave everywhere I take them. Lots of flavors to choose from.

I am not entirely sure how something could be so delicious, but the fact is, they are. The cakes were great portion sizes and extremely fresh, moist, and flavorful. I enjoyed every flavor in the box (Lemon, Chocolate, Red Velvet, and a Strawberry or Raspberry flavor). Would most definitely return.

My mom loved her red velvet birthday cake! It?s so delicious. Great prices too! I?m getting every single birthday cake here from now on since it?s only 10 mins from my house :

I am a frequent customer for my family and for my office. I love the cakes, the staff however, not so much. Today it was Aliyah but it's really habitual. They always appear annoyed and have zero patience. Management needs to train them to understand that they are selling joy and need to be pleasant to the customer. We choose your bakery to be a part of our special event or cheat day and it really ruins the experience when we have an unpleasant encounter. From all the reviewshere it's not an isolated incident. Do better!

I love nothing Bundt cakes but I don?t recommend this location. I just picked up my birthday cake and asked for it chilled- if something is chilled the frosting should be fairly hard. Well it was room temperature and the frosting got on the sides of the cellophane and it was really hard to get it out of the wrapping. I call them to tell them it?s not chilled and I was basically called a liar and told to put it in the fridge, and to cut the cellophane off so it doesn?t get onthe sides (too late for that). For starters a properly chilled cake would not smear on the cellophane because the icing is harder, and I don?t have space in my fridge since I?m having a party- which is why I asked for it chilled. Patriciawas rude, unapologetic, and doesn?t seem to realize how excited I was to have this cake for my 30th birthday party. She spoke like I was bothering her and she did not care. Even if you can?t do anything to fix it a little empathy goes along way, and she needs to remember her customers are celebrating something special. It?s the center piece for a decorated table and now the frosting looks messy. Not the end of the world but I will not return to this location. I haveordered from other locations and they were much colder, I do know the difference between something chilled or something lightly refrigerated. They should check their refrigerators or start freezing cakes that are requested ?chilled?. Basedon other reviews I?m not the only one that was spoken to with a tone and not treated like a customer. Other than the frosting and temperature it really is a beautiful cake and the white chocolate raspberry is my favorite flavor!