Frankie Benny's South Ruislip

There was no waitress, but we interacted with around three different employees when there was an issue with our bill.

I made a reservation through the app, but when I arrived, the restaurant had no record of it. I ended up having to wait an hour, even though the app had sent me a confirmation.

Absolutely flawless experience from start to finish.

I made a reservation through the app, but when I arrived at the restaurant, they had no record of it. I ended up having to wait an hour, despite receiving confirmation from the app.

The restaurant was too noisy, and instead of just one waitress, we encountered about three different staff members. We used a taste card for the first time, but the bill ended up being incorrect.