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Contribuisci feedbackI could write a longer review, but with limited characters I must say I cannot recommend this restaurant. The food was inconsistent - the steak was bland, but the fish and chips and tart from the brasserie menu were decent. We were not seated in the main restaurant, but in the breakfast area which is all in the same space. The atmosphere was lacking and the restaurant didn't meet my expectations, although the staff were attentive and Covid safety measures were generally good (with some lapses in table cleaning).
After cycling around Rutland Water, we didn't feel like cooking so we decided to try out this restaurant. The staff were fantastic and the food was delicious. We will definitely be coming back in the future.
We made a quick stop for afternoon tea with a view of Rutland Water. Upon entering the restaurant, our temperatures were checked and there were hand sanitizer bottles available, as well as a one-way system in place. Tea was served on the terrace, but we noticed that the tables were not being cleaned before and after use, which was disappointing. It's worth noting that our tea experience took place in a separate Cafe style building (possibly the Edith Watson Suite) on the right-hand side before reaching the main hotel.
Went for Sunday lunch this Easter, when the weather was amazing. Restaurant appeared to be bit bland and old fashioned on first viewing but staff were very friendly and wanted to do their best. Service was a bit slow on the starters and they served soup with a very misleading description but the carvery made up for it. It was served by the female chef and she was happy to let you have a mix of meats. Wine choice good, After the meal we sat out in the sunshine at tables in front of the Restaurant and watched the happenings wedding reception on and guest all walking past in their finery. We then had a wander about the grounds which were beautifully maintained and enjoyed the views of the Lake and the wildlife. Will certainly go back.
Went yesterday. What a shambles. Arrived and checked in didnt get any information about facilities. Went through for our prebooked treatment at £55 extra per person for this youd expect there to at least some heating on. The treatment rooms were freezing and we had booked the same treatment (hot stone massage) but got different massages overall. We hung around reception to see what happend next as we hadnt been told and the receptionist for the treatment area just said oh thatll be £55 each. Ok we expected that. So wandering around again to find the spa to then find it and not be able to get in because we needed tokens. Went back upstairs to get tokens. Get changed in the tiny changing rooms and put stuff in the lockers.... do not take new pound coins of which we werent told so again back upstairs to see what we do. Purchase tokens. Finally in the spa and the pool is ice cold. Sat on the loungers for the lifeguard to inform us we needed to leave as pool closes 1 til 2. We werent told this. He said we could sit in the restaurant in out robes? We werent given robes so he went and got us some. Sat in the restaurant the with people in their coats because it was so cold. Back into the spa at 2. Afternoon tea booked for 3 so get showered in the luke warm showers and out to the restaurant where they couldnt find our name. The girl just scribbled it down and shoved us in the corner of an empty restaurant. Asked if any dietary requirements.... yes no butter or spread.... food came out and half the sandwiches contained butter or spread so we sent them back. Bearing in mind we were the only ones there 50 mins later no replacement sandwiches. Told girl sat at desk we were leaving because we had waited long enough. No apology or explanation to what happened. A relaxing day taken over with too many mistakes by too many staff. Will not bw returning. £250 wasted