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Contribuisci feedbackCould not have asked for a better vacation! Great location closevto everything, rooms, and amenities. The staff is fantastic! Highly recommend and can't wait to go back!
Hotel is fine. Its old, the carpet and beds are worn out, the parking elevator barely works. The real issue here though, is the destination charges. $42 per night, regardless if you use the ammenities or not. We never once used the pool, weight room, or any other service, but are still forced to pay this ridiculous fee. Just another example of corporate greed. Ammenities should be charged on a use basis, not making everyone pay for things they don't use.
I work for Ace parking at the Manchester Grand Hyatt downtown , And this hotel is absolutely beautiful. I can't wait to spend the night here and go their pool and watch a movie.. Sally's restaurant is absolutely wonderful for the seafood selection... Looking forward to seeing you here,!
The good Great location, wonderful staff, no issues with the room. Would defiantly recommend EXCEPT.... Now for the bad..... Instead of being able to relax by the pool they have a DJ blasting music at a deafening volume. Okay so maybe it was for a few hours. Asked at the front desk if the DJ would be there the next day, was told no. WRONG More DJs and and more deafening loud music. The really sad part is the speakers are at the kids side of the pool with the speakers being just 10 feet away. The manager that arranged for this should be fired. And the hotel has a sign, NO LOUD MUSIC. Other complaint is the with the pool towel vending machine. You use your card key to get a towel. But then machine has an ERROR Lost connection to server. Unplug and plug in again to fix. Called front desk to report issue and to get towels. Waited 30 mins for the person who was coming right up with towels. No show. Had to go back to room and get bath towels. Day 2 Towel machine still not working. Day 3 Towel machine still not working. Day 4 Towel machine still not working. Day 5 Towel machine still not working. Sign appeared on the machine saying it's not working. Really disappointing. Hyatt Get your act together. Get rid of pool side DJs. Hyatt
Beware of the elevators they’re like condo elevators where it goes by floor and then you swipe and it will assign you to a specific elevator. Elevators take forever and are often very crowded because of conference people. Thousands of people vying for 5 elevators. Service is EXCELLENT! Waitress at the Top Hyatt is very helpful and goes above and beyond. Rooms are very clean and modern. This hotel is at a very great location close to lots of restaurant and short drive to the beaches and Balboa park. Rooftop pool reminds me of a resort very clean and safe. Lots to do they have a ball court, tennis court, and roof top cinema is really great (image and sound) customer service was amazing there. They makeup for the elevator inconvenience. Churros at the Top of the Hyatt is best I’ve had highly recommend.