Branding Iron Steakhouse - Safford

The service we received from Haley was horrible. She took our order at a reasonable time and brought us our drinks, then disappeared for an hour! Some 20 minutes after we have been sitting with empty glasses she came by and said the kitchen is backed up by a large group that put their order in before us. I am not sure why that prevented her from refilling our drinks though! They finally brought out our prime rib and I asked about the side salad that came with it. Haley said she knew she forgot something, so she went to put in our side salad orders. We waited 20 more minutes to get the side salad, which was nothing to write home about. It was just a hand-full of lettuce, I don’t know why it took 20 extra minutes to get it. When we received the check, it showed beans and toast should have come with our meal. I let Haley know that we never received the beans and toast. She brushed me off saying that is how it gets rung up. I had to reiterate that we did not receive these items with our meal. So she boxed them up for me to take home as we were already finished. In summary, this was the worst experience I have had in a long time, 1. Haley not refill our drinks for an hour 2. Side salads were forgotten before entree, we had to remind them that our meals came with a salad 3. Side salads took 20 extra minutes despite being a handful of lettuce 4. Beans and toast were also forgotten with our meal Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 1 Atmosphere: 4

You call for a reservation and they give you an off-the-wall time. But if you show up the wait is no time and I tell you need a reservation for an empty restaurant.

Food was excellent. Will be going back again Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Steak and Lobster

I highly recommend this place. If you don’t have a reservation, head to the bar area; if Robin is working, she’ll make sure you’re well taken care of. She also assisted a large family while we were there, and they had a great time, too. I didn’t take any pictures this time, but I plan to during my next visit. Food: 5 | Service: 4 | Atmosphere: 4

--- **Restaurant Review** **Dining Experience:** Dinner **Price Range per Person:** $30–50 **Food:** ★★★★★ **Service:** ★★★★★ **Atmosphere:** ★★★★★ I recently dined at this fantastic restaurant and had an exceptional experience. The food was outstanding, earning a perfect five stars for its quality and flavor. The service was equally impressive; the staff was attentive and friendly, ensuring our needs were met throughout the meal. Additionally, the atmosphere was delightful, creating a warm and inviting environment that made our dinner all the more enjoyable. I highly recommend this spot for a memorable dining experience! --- Feel free to modify any parts to better suit your style!