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Contribuisci feedbackHad a wonderful lunch here today. My first time back in a few years and it did not disappoint. Great service, food and warm atmosphere
Excellent service, staff welcoming and friendly, room very comfortable and clean good food, wine and beers..what more could you ask for..well an example of exceeding expectations, my part asked if she could have a bottle of Rose prosecco, the staff member came back to her and said that unfortunately they did not have any Rose prosecco only, which my partner accepted. The manager then came over to our table and apologised for not having the drink, but said that did have a Bottle of rose english sparkling wine and offered that as a replacement at no extra charge..that is what you call excellent customer service going above and beyond. Will we go back, of course we will Thank you to the staff and management for being so welcoming and making our stay one to remember for all the right reasons.
Very friendly staff. Lovely warm large room with comfy bed. Great full English breakfast. Rooms: Large warm and comfortable room. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet
Lovely atmosphere inside, nice autumnal feeling to it. Staff very nice and efficient. Food very good. It was expensive, but it was especially good. When I made the booking I did note (when prompted) that the reason for our sitting was mu daughter's 18th birthday, but that wasn't acknowledged not a huge deal for us, but I thought it worth mentioning; best to remove the option to enter the occasion perhaps? I haven't been to the Cricketers for years, but it's firmly back on my radar and I'll be back next time we want something special. I'd rather do yours less frequently than others more often.
We enjoyed our stay very much. The only feedback I have is that it is a shame that there were paint chips on doors etc and that the quit feathers were all bunched up. I would suggest that the quilt is replaced. Hotel highlights: Quiet