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Contribuisci feedbackSo I used to frequent this restaurant several times a month and haven't been here in about 8 years and was excited to stop in today and let's just say when we walked through the doors we could tell it wasn't the same restaurant! We sat down anyway because one we were hungry and wanted to give a benefit of the doubt, should have walked back out the servers were inexperienced. The sushi had some kind of puree on top the rolls that was questionable and the fish that looked like fish was not good! And the ambiance was not good it was dark and dingy, no music hardly any light everything felt dirty. We haven't left the parking lot and our stomachs are already upset.
All I can say is WOW ! Actually I will say more. We randomly searched a sushi place close to where we were at the time. This turned out to be one of the BEST we 've eaten! I have been to many high end sushi restaurants. This did not look high end when we entered. But the energetic welcoming we got, the owners personality, and the amazing quality and taste of his sushi chef Ant Man sealed the deal for us to call this the best we 've been to in the last 15 years in CA. We were even allowed to sample a newly released summer themed roll that had mango on it...Amazing! A must try place.
Horrible service. He was upset when we ordered all you can eat sushi. Basically told us he will turn us away if we don't put in a reservation and that it's our fault that he has to close the restaurant when he was the one who seated us and did not even communicate that that was the case. He tried to tell me that it's not fair he has to turn away other customers because of how many orders we have put in (which was what they offered ..AYCE Sushi. Once again, not our fault. We ordered what they offered and ate all of it). They even gave us so many appetizers that we did not even ask for. We had to tell them to stop giving us so many plates of gyozas and how many bowls of fried rice. I will never go to Sushi Factory ever again. Don't get upset with customers who are ordering what is on the menu just because you cannot communicate and are unable to fulfill a service or product that you say you can provide. Don't put the blame and shame on your customers. That is unacceptable.
This place is awesome. Good price for all you can eat. Super friendly staff. Great food!
ALL YOU CAN EAT IS BACK! Came for our belated valentine's date and the food is amazing. Service was great. We haven't been here since before covid and so glad they brought back the AYCE sushi! John was great! Portions were awesome! Will be coming back again soon!
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