McDonald's - Saint Albans

Took a bite and realized they gave me a mcchicken with no chicken. Like with????? Food: 1 Service: 1 Atmosphere: 1

I was at the Bayless Avenue location in St Louis, MO and put an order in on the app while waiting in line for my doordash order. The people ahead of me went on so I get to the box and nothing. For 30 minutes. I finally started to leave when another customer told me the manager is walking an employee home so they aren 't taking orders right now until 11pm. He caught an employee smoking on the other side of the building when he was pulling in who told him this. Nobody from the store bothered to get on the intercom and let me know. I need a refund for my mobile order. And I expect this manager to be disciplined for leaving his shift to sleep with an employee which we all know thats the only reason he left to walk them home. If he was worried about said employee he 'd have called an uber. This place has the worst service, but what do you expect when management thinks its ok to leave. Food: 1 Service: 1 Atmosphere: 1

Long waiting to order food Meal type: Lunch Price per person: $10–20 Food: 4 Service: 3

Did a mobile order and two employees flat out ignore me at the drive through window. Didn’t bother to tell me they were closed or anything. What kind of mess is that?! Cant call the franchise line on the window because the mailbox is full. I guess the mess starts at the top. Service: 1 Atmosphere: 1

It's McDonald's. Without counter help. I remember back in the day you would walk into McDonald's and there would be a long counter with 16 people ready to take your order. Now, you walk in and there are 2 kiosk that you order from. No counter. People are just lazy these days. What the hell happened?