Taco Bell - Saint Albans

I have a job for picking up into the load (camp number 74907.) I am here and they have closed the dining room so I had to go to the long line in the car thru. when I went on, they could not find the job I had put, although I verified it was charged on my card, and I verified it was from their memory grief. I explained this to the person who worked the running gear thru, and they did not provide any help in solving the problems, in the grunde does not provide customer service, and they essentially told me that I had to pay the fee back on my side. a similarity to try something, or at least that I could talk to someone else about it, even at a later time, would have been appreciated. probably some of the worst services I have, and not that it is important to them, but I will take business to other locations.

I ordered using the mobile app. I received a notification telling me to my food was ready and to head to the store. So, I hop in my Uber and arrive in less than 6 mins… and end up waiting 20+ mins and I was left without a ride home by my Uber driver. The lady working the Drive through cash register seemed like she needed a job where she was not working with people. She had an “I hate the world” attitude. The food was great though!

The young lady working the window loved my dog and was quick to inform us of the issue with a drink we had order letting us know that the machine was recently cleaned and was still liquid it was a cherry freeze we had ordered and they quickly replaced it with mango freeze after confirming if the other flavor was alright

Burn all quesadillas, did not receive mild sauce when I asked for it twice, was rude when asked to repeat myself, also did not repeat order for confirmation and the order didn’t appear on the order screen like it does at other Taco Bell. We didn’t receive a receipt and the lady at the window didn’t ask if we would like one.

Whether I get my food as take out, delivery or I am eating it my food never comes back as what I ordered. I am usually pretty understanding when it comes to mess ups but this has happened too many times. There have been times where I have said absolutely no dairy and I've still had cheese or sour cream in my meal. And there have been many other times where I say no meat and I still bite into a chunk of meat when I get my food. This is unacceptable.