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Contribuisci feedbackAfter not having kosher food for a while, we decided to try this restaurant and it was a great choice. The Japanese dishes were delicious and the location was very accessible. The only downside was that we were staying in the center of Montreal so it was a bit of a trek to get there.
First we were disappointed that NONE OF THE WAITERS or employees wear masks!! We had a 7:30 RSVP, we wanted to sit outside, but it was all reserved, so we sat inside. We ordered beer to cool. I didn't have sushi since before COVID, so I had to have something! My husband had chicken carving with rice and vegetables and mango sauce, my daughter had her spicy soup and dumplings
My family and I have been loyal customers of Chiyoko since they first opened. The restaurant used to be amazing with delicious food and excellent customer service. However, our recent experience was terrible. When we arrived, we were greeted by a waiter who had difficulty understanding English. We asked if we could make a small change to our order, but he refused. When we requested to speak with the manager, we were initially told that there was no manager on site, only to later find out that the owner was present. The owner was rude and unaccommodating, refusing to make the requested change to our order. Our food was delivered incorrectly, and there were mistakes on our bill. Despite our loyalty to the restaurant and willingness to spend money there, we were treated poorly and left feeling disappointed. We will not be returning due to the lack of customer service and unwillingness to accommodate simple requests. It is unfortunate that a small change in our order was more important to the owner than retaining long-time customers.
Too long. Waiters in bad mood. Food was nothing special and very expensive. The other kosher sushi restaurants in Montreal are better and less expensive. Don't come back.
Put this one on your list. Service is excellent. The menu offerings are varied and very creative.everyone will find something to love, from the sushi bar or the grill. There is even something for vegans! The dishes are beautifully presented. Generous portions. Hopping atmosphere. Definitely...to repeat.