Sainsbury's - Saint Leonards

Always have fresh veggies and a wide range of products. Marked as a 4 star because they have moved things around a bit and because I feel they need to have more than 4 tills open at any time.

Good atmosphere. Friendly staff. Amazing nectar prices

Very disappointed. Many items not available. Expensive and only 3 manned checkouts. Very poor experience.

APPALLING !! If there were a Zero star option I’d use it, So ZERO STARS No care or understanding for the difficulties of the elderly/older or in some cases, disabled customers here. Cashier tills are practically non existent, sometimes only one available, leading to very long, tiring queues to access them. REASON to save money by taking job opportunities away from our young people. To force Customers onto DIY checkout tills to do unpaid labour for them instead. At 84 years old, I do not want to be an unpaid Sainsbury’s Cashier. With a trolley full of groceries its hard and tiring enough having to queue for ages, after having walked all the way around the store to shop. Then to access a proper manned Cashier Till, which are purposely located at the very far end of the store, forcing us to walk even further, whilst the DIY Tills are right by the front door. It’s hard for me standing for too long and even more exhausting, loading the conveyor belt, unloading then loading into the trolley again, let alone having to try to navigate/scan a whole trolley full of groceries through a DIY Till. Then on finally leaving the store, being stopped for a Security check to ensure everything in the Trolley has been scanned. I AM NOT A SUPERMARKET CASHIER if you don’t trust those people who can do it, to do the job for you for free, bring in more manned Cashier Tills. In addition, tried calling the Store Tel number to query what 2 PAID FOR items on my receipt were for NO CUSTOMER SERVICE OPTION told to 'G0 ONLINE ' for a query which cannot be answered by a computer anyway??? Whilst at 84 I can do emails, Computers in general are not an option for me. Home delivery is also not an option due to the additional cost on top of expensive groceries. NOT AN OPTION Elderly/Older people are either IGNORED, as if they simply do not exist or are UNWANTED by Sainsbury’s Supermarkets. ABSOLUTELY DISGUSTING. I will not shop at Sainsbury’s again until they have some respect and care for the elderly/older and disabled customers.

Advertising that it shuts at 10 pm . I went at 9.50 pm and shut