Pilot Travel Center - Saint Marys

Unless you're driving a car, the fuel lanes are quite narrow—at least they were for my van. If you have a fifth wheel or a Class A motorhome, you really need to be an experienced driver! I've seen it done, but it always requires some maneuvering. It's busy and noisy, just like you would expect at a truck stop! However, the interior is spacious and very clean. Plus, the gas prices were lower than what I found in Florida!

The store is large, but many of the bins are empty. There are no cashiers at all—none in the entire store. Pilot, I’m not an employee; if you expect me to check myself out at the register, I’d appreciate an employee discount!

I believe that cashier Celeste needs some retraining in customer service and listening skills. I simply asked for a slice of pizza that had just come out, but she ignored my request and continued doing her own thing. I had to ask a second time, and then she responded with a noticeable attitude and rolled her eyes. I wasn't asking for free food; I just wanted the pizza I requested!

Employees behind the counter need to pay attention to what customers ask for. I went 30 minutes out of my way just to come to this location today and specifically asked for 15 cans of smokeless tobacco in pouches and then drove 30 minutes back home justto find out ALL 15 cans are long cut and not the pouches that I asked for. I know you could say that I shouldve checked before Ibought them but I just assumed that an ADULT would have the capability to LISTEN to another ADULT to know what to get for them.Now Im stuck with 15 cans of smokeless tobacco (that arent cheap by the way) that will not be enjoyable to use. Thanks Pilot.

Wow, been looking for that delicious smothered green chili breakfast burrito flavor ever since we moved from Colorado. Nothing on the East coast has come close. These ready to eat smothered on the inside sausage potato and egg green chili breakfastburritos at Pilot hit the spot. Can?t wait to see if they?re a staple at all the FL and GA Pilot truck stops.