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Contribuisci feedbackAs a last minute staycation this place was great! From checking in to checking out everyone was kind and friendly. Rita at the front desk was awesome! Great location right on the beach. The drinks and food at the pool side bar were great. The unexpected amenities were a pleasant surprise. Will definitely be coming back soon!
Privately owned local hotel/resort! Enjoyed the 2 night stay over Labor Day weekend. Rooms were adequate and clean! In room disposable amenities were very cheap. Parking was a little rough late at night. AC blows ice cold. Definitely needs updating to current industry standards. Pretty hard to swallow based on the $1000 price tag for really a 2 star hotel. Location is what drives up cost.
Rita was very helpful at check in! Very accommodating and kind. The kid that works in the evening however, should not be representing the hotel at all. His name is Ray, he is beyond rude. Shockingly so.I can’t believe any respectable place would allow him to work the desk alone at all, let alone on a big holiday like Labor Day. He treated us terribly and he is the only reason we left and got a full refund from the 3rd party site. We have stayed at hundreds of hotels , because we are such great guests and customers of Hotel Tonight, we were able to get a refund. We didn’t stay the night at this hotel, it was THAT BAD! we checked out 8 pm after checking in at 3pm. It was truly awful the way they treated us.. I won’t go into details but will be taking my issues with this experience as far to the top as it will go. There are HUNDREDS of places to stay on our amazing beaches here, DO NOT give your hard earned money to this one. You can do better. And so can they. If you’re a mixed race couple, I would STRONGLY recommend you avoid staying here. Word to the wise. Also, the resort fee was kept from us till we checked in. I even called at noon to confirm all costs and was told it was $56 resort fee that included cabanas. Yeah, check in is at 4pm and the cabanas are TAKEN away from you 5pm. So that’s definitely a racket. The fees actually came to $106 on top of the cost to stay. I will be trying to get my whole $106 back since we stayed there for 5 hrs instead of the normal stay we had planned, overnight.
I do recommend a family vacation spot. It's not a bad spot and for August. We had a balcony view of the beach gulf. The staff were polite helpful. We heard good reviews about the food their but our experience did not match some of bartenders made some, not too good drinks, more like flavored water. But over all, we enjoyed our stay. It's a convenient location for family vacation. Across the street is a plaza; coffee, sweets, groceries, medicine, boat tours. I do recommend a family vacation spot.
This resort is amazing! We especially loved the Flippers Beach Bar menu and drinks from bartender Teresa. She is the best! And so is the food and the new menu. Great atmosphere and vibe, lovely staff interactions.