Tin Angel At The Eccles Theater

This is a very convenient place to grab a bite before a show at the Eccles. It was very busy the night I was there. The maitre de seemed a bit frassed but she was pleasant once she got to me. The wait staff were enthusiastic and service was good. I didn 't feel rushed and my order was taken quickly and the drinks and food arrived in good time. The food is ok . I wouldn 't go here if I was not attending a show. There are so many great restaurants close by that I am not sure I would go even if I was attending a show at the Eccles. The prices are fair.

The food was very good. The service was not. Our server was rushing about, perhaps understaffed before the Sarah Mclaughlin concert. There were just two of us, we ordered one of the specials and a glass of wine each. The wrong wine came, took a long time to fix the mistake at which time our meal arrived. We had to ask for cutlery, it was brought without napkins so we had to ask for napkins. When it came time to pay the bill we said to simply split the total for each of our credit cards. The hostess/server took multiple tries to get it right, first time full amount with a tip included, second time lesser amount with tip included, etc. We must have been one of the simpler orders so I don’t know how other diners fared. We miss the old Tin Angel location where food and service were always excellent.

I had read earlier reviews so I knew the new setting lacked atmosphere but due to the convenience I was willing to try. The food was very good but the timing was the worst I have ever experienced. It took 30 minutes to get a round of drinks. After that I told server to bring dishes as ready and not to hold back since we had a concert at 8. My husband and I got our dishes first and I tried to delay but then told other couple we had to eat. Finally third person was served and my daughter was still waiting. Then they brought our salad. When daughter tapas finally arrived I knew to ask for check. Check arrived and was given iPad to sign/ I hesitated looking for a place to add tip. They had already added 20%. I was taken aback but decided to sign as is. I think the problem was the bar/ kitchen more than our server. I would have tipped 20% normally but thought they only added tips for large groups. Will not return. We left for concert while daughter and friend finished alone since they were not going to concert.

A little speedy for the limited amount of protein that is in the dish. The food was extremely filling and delicious however. Service was just okay, I’ve definitely had better and lower end restaurants. The atmosphere was lovely and we had an overall good time, the drinks were tasty as well. Paying with a card was the most uncomfortable part of the evening because the server automatically chose a percentage and kind of hovered over us as we paid. Both my husband and I have worked in the customer service industry and always tip well, but this was very awkward and our particular server really didn’t really provide the level of services that she thought she did.

The food was much better in the old place. We came to sit and sat there for a long time before someone noticed us. It took forever to get the winery ordered and bring it to the table. Underwhelming experience for before the theatre. We will not return.