Burger King - San Angelo

Moving into the neighborhood and this Burger King looked brand new, so I thought I would give this franchise a shot. My experience was on 23. December 2022 at 4:30. The ride through had about 5 cars so easy decided to go to save gas. I was the only guest in the restaurant and the location was really clean, so was surprised and excited to give BK another try. The staff did not welcome me, and I stood and watched that they were managed by a young guy who literally took his back for the whole time I tried to order, like 8 minutes and I saw him redirecting his little crew. He repeated a chance to take my order or at least I was there, instead he was there at any time when I tried eye contact would ignore me and return him to me. I felt honest as if he didn't want me there. Well, a young man goes down with his head and I can help you that it actually hurt him to help a guest. I told him I was good and left. Considering I was the only guest in the restaurant it is incredible that no one would contact you, welcome you or even try to tell you the stop for a minute and not your order. Of course, this restaurant must close and a management team come and teach them the basics of welcoming customers, no wonder that no one is in there and I don't return until something changes.

Worst Burger King never has something food is always cold employees never want to work always have a problem, it is as if they don't want to do their job, why are they even there for them seriously need a good manager that keeps with employees every time I pass through, they always have an apology for something 11/11/2022

I ordered a boring old number one. No big deal, right? What I got was a beautiful large backyard type hamburger with 2 large slices of fresh tomatoes, salad that was still crispy and beautiful white onion that must have been of the Vidalia variety. The best hamburger I've had for a long time. (I'm not connected to this Burger King or one of his subsidiaries, and I don't know anyone who works there.

I ordered my food through the app and received an order number. When I picked them up, they had no knowledge of the order, I showed them where they were ordered and paid and was still denied my order because my bank said the transaction was pending. I agree that I was quite upset about the misunderstanding, but the manager only made the situation so much worse with her attitude and screaming. I just wanted my food.

I had to visit the drive-thru twice because my order was incomplete. However, the staff were all friendly and helpful. The food was hot, and the fries were excellent! Overall, I would rate the food 5 out of 5.