Jim's - San Antonio

I wanted to let management know that our server Paula really made my wife's night perfect. We thank you for the excellent service and kindness from Paula!

Ate the meal and the following day i had food poisoning along with nausea and body aches!At that restaurant on potranco road @1604.

Not a fan of my portions getting smaller, keep rising business costs out of my food.

In all of my years doing reviews, I have never wanted to give a company less than one star. There have been times where companies have given me food poisoning and even ruined my ability to go to my own sister‘s wedding, but the way that this company handled giving me food poisoning was worse than anything I’ve ever experienced before, I was sick of eating the chicken fried steak . I didn’t even make it past my second stop before home without having to rush out of the building and into my vehicle so as to not embarrass myself in public. This was the only place I had eaten that day, and I reached out to management to inform them that they should probably consider not serving chicken fried steak for the rest of the day. The manager told me that because he had taken a food service course, there was no possible way that I could be sick within an hour of eating tainted food and hung up on me. when I finally spoke to a manager, that could actually help me, I was treated to further gaslighting about the source of my illness, as well as informed that I would be given a refund which was subsequently denied the day that I was supposed to pick it up and write this so that no one else gets sick.

The food was delicious the service was great and the prices made me feel i was in a small town! Just go you won’t regret it!