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Contribuisci feedbackWe booked a table two weeks in advance and received confirmation for our reservation, but when we arrived, we were told that they do not accept any evening reservations. We were very disappointed.
Once we got to the pool area, we realized we couldn't access it without a key. Fortunately, some guests helped us get in, but it was dark and cold. We asked them if there was a restaurant there, and they informed us that it was closed for the season. We had communicated with three different hotel staff members, and shockingly, none of them were aware that one of their restaurants was not operating at this time of year. Eventually, we managed to access another restaurant on the property, and our experience there was quite pleasant. The hotel has placed the blame for the misunderstanding on OpenTable.
We came to the trailer and were shown how to enter the pool house. we were over, but when we checked the door, she was locked. I called the recipe at the reception and they told us to come to the reception and they would give us up. we go back to the reception and talk to one of the hostesses, she tells us how to enter as we came. I let them know that I just called and we said we would give up because we went into the door, it was locked. she checks something on the screen and says: "oh, I think we stopped last week with poolhouse. they could make a reservation? strange and that was that. poolhaus was not open, but we were not reported. I had even received an email on the day before I asked for confirmation. if the poolhouse is actually closed, please do not allow that reservations are made. the reason why we were in the city on Saturday night was above all to visit the pool house. otherwise we would have done something else.
I was a beautiful place, but I'm not all sure if it's worth the bang for the buck. $17 cocktails are a bit steep
The lobster Cobb salad was delicious. I didn’t enjoy my wine selection and it was gladly replaced with something I liked much better. The setting is just beautiful and inviting. They unfortunately didn’t honor my open table reservation.
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