Starbucks - San Gabriel

I was really impressed when I first got to this Starbucks location. It looks grand from the outside to the inside. The decor is really nice, clean, spacious. It's nice to sit here and enjoy your drinks.However I left really disappointed. I ordered my drink online and was waiting for a long time. When it passed the estimated time, I went to the pickup area to ask them about my drink. The barista ignored me, didn't even check my order at all, no communication whatsoever. Other baristas weren't much better. They all looked grumpy.My drink was okay, the whipped cream was weird, not smooth like how I get it at other location.That's a disappointment for Starbucks. Starbucks, you can do better than that!

Franchise, so many of the starbucks menu items retail for more, and the gold member perks do not apply. I was not warned when I did two refills here, for the surcharge

They lied about how many pumps they put into my chai latte. They told me they put 4 pumps. It didn't taste right. When I looked at my receipt on the app, it only said 1 or 2 pumps. They did this more than once. The first time I thought it was a mistake. The second time, I realized they do this on purpose.Food: 5/5

Nice-looking Starbucks store. Extremely nice-looking, actually. Offers charging stations near the back, and diverse seating choices.A bit pricier than the Starbucks prices I'm used to, though, by about a dollar.

The accommodations were superb. Incredibly friendly and helpful staff. There really isn 't much in the way of non-Asian restaurants in a walkable distance. The lounge was a complete disappointment. Really only open for breakfast, which was the same each of the five days I was there (except for the type of sausage available). There was sliced fruit available (tasty), but was not restocked in a timely fashion. The snacks made available to guests were virtually nonexistent. They are filled once and once they are gone they are gone, even though the lounge remains open. Several time during my stay, the drinks ran out and were not refilled until the next day. It seems as though the people tasked with stocking and maintaining the lounge did a horrible job!