Black Bear Diner - San Rafael

Server screwed up my order, took forever to get our food. Huckleberry milkshake to go was awesome!!! Once we got it, very slow service!!!!

Good food, clean, nice atmosphere. Waitress not smiling ot welcoming at all. Like I was a problem for her.

I wish i could give zero stars. I ordered a turkey club on Friday and got food poisoning and now it's 4 days later and I'm still sick and have to go back to the hospital. I called to speak to the manager on multiple occassions never got a call back. Today I called I was put on the phone with Judith whom is not the manager, then I was hung up on. Just to have to call back and finally get a hold of Frank the manager. He told me I need to take it up with my doctor and was extremely dismissive. He didn't do anything to try to save the relationship and never apologized. I will never do business here again and I have many connections in Marin and will make sure I spread the word. This is unacceptable. Eat here at your own risk. My whole family is sick from this place.

Went with a group of seven for Sunday breakfast. We had a nice table and attentive wait staff. The atmosphere is super casual and relaxed. The coffee is basic, American, over cooked, and weak at premium prices. The eggs Benedict were perfect. Our share for a basic breakfast and coffee with tip was $30. A little rich for my blood, but worth it to share the company of friends.Kid-friendliness: Yes. Noise will go unnoticed. Pretty sure they have highchairs.

Eggs were cold, pancakes over cooked. Servers were very pleasant. A lot of old people.