The Lot City Center - San Ramon

Mothers Day Brunch was a HUGE disappointment! I should’ve stuck to my instincts based on the Easter Brunch reviews. Brunch at the LOT is not the same pre-pandemic so do not waste your time. $65 brunch consisted of 2 soggy salads, English muffins with cold deli ham they called eggs Benedict, a handful of mini muffins and a charcuterie board. Do yourself a favor and go to El Torito, where at least you get a decent amount of food and bottomless mimosas! Never coming for brunch again!

Came for Easter Brunch Buffet, food was ok not great but ok. The dessert station was VERY GOOD! The wait staff was very friendly and attentive. The flyers and emails advertised a Mimosa and **** Mary bar with the brunch but the waiter told us that they were an additional charge and NOT included with the brunch. Even the 2 coffees we ordered were NOT included in the brunch, such a rip off! Even El Torito offers complementary mimosas and coffee with their regular Sunday buffets, and honestly food tastes the same. Well, we won't be making this mistake again.

The Mimosa and **** Mary bar seemed (the wording on event) to be included in the brunch cost; however, upon being seated, we were told it was not. Food was dismal and desserts were not refilled when empty. Way too expensive for the value.

This was one of the worse experiences I've had and a complete rip off. The food was terrible. This was advertised as an easter brunch with bottomless mimosas and **** mary's and an egg hunt for the kids. When we arrived we were told that the drinks were not included at all and there was no egg hunt for the kids. We asked about the egg hunt multiple times and other than bringing out a bunny for all of 10 seconds the people working at this place, including the host, seemed to know nothing about the egg hunt. This was obviously extremely disappointing for our kids. Finally, we were charged twice, once when we booked the brunch and at brunch. When we pointed this out to the host he assured us that one of the charges will be reversed but it wasn't. Terrible place.

Advertising was misleading, $59 per person for brunch with a mimosa bar and **** Mary bar but those were NOT included. $59 was just for the buffet which was mediocre at best. I was required to pre-pay to reserve but was charged in full when we were leaving. I explained that I already paid but was told that was just a deposit that would be refunded, which it has not yet! Event Manager was incredibly rude, advertising was misleading and business practices are shady. I won’t go back!