Pizza Hut - Sand Springs

Wasn 't completely happy with this place, but not being from this area and doing laundry a couple blocks away, I didn 't want to venture far to get pizza or something resembling pizza.There was a drive-thru so I pulled up. Apparently, it is not a drive thru but a pickup window for online orders. Okayyyyyy. Let me clarify I came through right when they opened. There was NO ONE in the drive thru or in the store itself- no one regarding customers. So the employee, Tiffany, explained she cannot take my order and fulfil it at the window. So, I went inside but before I pulled away from the window, I let her know what I would be ordering thinking ok she will start the order and I will come in, pay, and have a shorter wait. I entered the store and she genuinely acted like this was her first time interacting with me. I was like Huh. So my order had not been started, I repeated the order, and sat there and waited. For the cheese sticks I ordered, I received THE smallest cup of marinara sauce (after asking for extra sauce), and no napkins, utensils, nothing. There were also no napkins or utensils in site for me to self serve/grab myself.I was frustrated to say the least. I just left.The only saving grace for this place was that the store was very very clean.

Ordered a very large order of $100 really early and we get there 10 minutes after the time that we place our order that was supposed to be ready and we’re still sitting here. Terrible do not order from here if you have to be somewhere on time with pizza

I had a really bad experience 2 weeks before that but I gave it a second shot and it was amazing.

I went in at about 2:30pm on 4-2 and had a wonderful experience. The person who assisted me was so polite and even opened the door for me on my way out. This place had me leaving with a smile which is very refreshing these days. Thank you! Also, the food was fantastic and made just right. Will be returning!

It's not a dine in place so there really wasn't an atmosphere.