Sonic Drive-in - Sandbridge

Waited 30 minutes for our food and drinks that I had ordered on the app. I waited 20 minutes but after seeing cars who came after me get their food, I pushed the button to ask how much longer and the dude responded sarcastically saying he knows we had been waiting that they wanted everything to come out together. Fast-forward another 5 minutes and this girl named Taylor? brought out a bag, asked if we had ordered the items she had, and I told her yes and 3 drinks; she only had food so she said that she would go get them. I touched the food and asked how long they had been sitting there because they were cold. She responsed sarcastically saying that as you can see they are extremely busy and I said I understood that but that I had waited 25 minutes for our order and it was cold. She started getting an attitude with me, I interrupted and asked how I could get a refund and she told me to go through the app. I told her to just get the drinks and I would use the app. She got an attitude and shook her head, then held a finger out and walked inside. She brought the drinks out then said sarcastically Have a nice day. I understand restaurants get busy but there is no excuse for a fast food restaurant to take 30 minutes to bring an order out; cold food is not excusable and rudeness and sarcasm is DEFINITELY NOT okay. I have given this location SOOO many chances but this was the last straw. If you 're local to Virginia Beach, go to the Sonic on Nimmo Parkway; we have never had an issue with them and they are very polite and have excellent customer service skills!

Don't bother to waste your time. I sat to order my food at the ordering booth for 30 mins, and no one came over the intercom.

My super sonic breakfast burrito had a slice of American cheese instead of shredded cheddar cheese. The tots were on one side of the burrito and the sausage was on the other end with a veggie barrier between the two halves... will not return for breakfast again.

I come here everymorning at the Virginia Beach location for my 5 year old son. Corndogs are always fresh and hot just like my son likes it. I wanna thank you to the morning staff being so nice to my son. It means a lot when I see my son smile because the lady is so nice, kind and genuine.Hard to find that these days. Thank you again from the bottom of my heart, your services is much appreciated.

Pass 2 times, burger over cooked, burnt looking, and tasting, and cold temperature.Not right amount of sauces even was on receipt, less than ordered, by alot!Tried to call as freezing temps outside, voice mailbox full.If no response of another better, and complete order from from Sonic, will contact my bank, for refund.