Pollo Tropical - Recensioni

Horrible customer service. The manager (whom I assume she had to be because she didn't introduce herself or speak one word while processing my refund) needs ret...

I travel from daytona beach to eat at Sanford pollo because the food here looks like it's cook with passion the atmosphere and workers attitude and attencion i...

The a/c was blasting really loud and fast, noise made it hard to order without repeating, food was good the atmosphere could be better.

Pollo Tropical changed after the pandemic. They used to have a sauce bar and drink area in the dining area. Now you have to go to the counter to get the sauces...

No one was in line. we waited 8 minutes and no one even acknowledged our presence. All they had to do was take our order. If I was the owner of this place I wou...

Very busy daytime. the kitchen team is fantastic, open kitchen in itself, all worked in connection, very smooth, circumventing with a huge amount of accumulatin...

While my eating was delicious, the coworker who took our order made my man completely wrong. before us and after us also had missing objects, false escapes. it...

Check her eat when they order here. they have deceived my order, both of them paint that I am here. Today I have a chicken pack instead of the vegan pack I orde...

Tried Pollo Tropical for the first time. Food was good. As many other reviewers noted, the order accuracy was poor. Our chicken trio family meal only had two ty...

Compared to other Fast food franchises in the country, this is a good place for simple, healthy and cheap food. the grilled chicken is very good, but it lacked...

They don't give you what they offer I used to like their food, the last two times it was disappointing. Today I returned after 6 months hoping that it has impro...

Very busy lunchtime. The kitchen crew are awesome, open kitchen in plain view, everybody worked in unison, very smooth, handling a huge amount of orders, drive...

How can you mess up a whole order and it is printed on a piece of paper??? My husband and I came all the way from Orlando to have a nice weekend in Sanford. We...

I ordered a family meal with a couple extra items. I order and they have me park, whatever I get it?s not a big deal. Someone brings it out and its missing seve...

I tried Pollo Tropical for the first time and the food was delicious. However, like many other reviewers have mentioned, the accuracy of the orders was disappoi...

The sweet plantains were burned and the chicken was extra well done. Also none of the sauces came. The white rice and black beans were good.

Dam 18 dollars for 2 soups and no chicken nothing just broth I could have done that myself. wow I really gonna stop this door dash stuff

The Large TropiChop Pork and regular Avocado Cilantro TropiChop Crispy met expectations. They were delivered still crispy and soft, with flavorful pork that was...

I ordered a 1/4 Fire Grilled Chicken with Rice and Beans as well as an additional side, a Caesar Salad, and Tostones with cilantro garlic sauce. However, this w...

The food at this restaurant was delicious. The chicken was cooked just the way I like it, slightly overcooked but still moist and not dry, with crispy skin. The...