The Joint House Of Burger - Santa Ana

I placed and order through their website ordering system, not the third party apps. No one ever got back to me about the order. After waiting an hour, I called, and the cashier didn't even know anything about the ordering system available through their own website. I asked to speak to a manager and she refused telling me he wouldn't be available until tomorrow afternoon. I asked how to get my money back from the order I placed on their website, and she said I would have to call my bank to cancel it. So they don't know anything about their website, and don't have managers available at all times? What kind of two-bit joint is this place? Pathetic and incompetent.

100% recommended, the food is very good and the prices are not exaggerated, it is worth every penny?

I LOVE this place !! i don't live near santa ana but whenever i do go, i always come to the house of burger. the food here is delicious, i really love their breakfast and the burgers. i would recommend coming here if you're in OC and want some good food.

I’ve been coming here for a while. But today I received the worse service from the lady!!! They’re machines for card doenst work for chip or tap slide only!!! I asked her to add something to my item and she didn’t want to add it even tho I was paying for it. Food took forever. Really rude. As of today never coming here again ! Food takes long and can find better burger places !

Staff waited my table to make sure everything taste right and drink was full. Cool little spot with plenty of seating, tables and booths available. Came miday on a Wednesday and was served in timely manner. Got a burger and it was better than I could have asked for. Great flavor and the fries were perfect.