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Contribuisci feedbackNot good. Terrible, indifferent service they don’t ever care enough to be rude. You arrive, they grab your credit card, and then your best bet is to pray for mercy. This place is set up to serve tourists who don’t know better and will never be back anyway. There are so many great places nearby, don’t waste your time and money at The Garden. Lousy service, bad selection.
Darn it. I wanted to like this place so much. I did, for years. Heck, I gave them a five-star rating a mere two days prior. Can't say that I am much of a fan anymore. Changing my review to three stars due to the bartender's lack of service. We waited 10 minutes as he went on his phone and helped others after us. Not worth the time when there are so many other bars in Santa Barbara. We left without service. I hope that ownership takes note of their staff's level of service and implements measures to improve upon it. A busy bar is one thing; the staff member scrolling through his phone while there are patrons waiting is a whole other level of low. You're going to lose customers! I now understand why this venue has an average rating of three stars, not four or five. A mediocre experience overall. Regretfully, I probably will not be back.
I served at the Garden for some time. As I read these reviews I find it fascinating how people love to criticize and complain when things don 't go their way. The last year was incredibly difficult for the entire service industry. We were short staffed, wearing masks behind a plastic wall. In order to make our model work we had to change the menu several times . Our guest had to social distance, wait longer wear mask, eat outdoors etc... What little empathy people have for servers dealing with guests who simply think they are always right, then take their one sided story to Yelp. These people are cowards and have little empathy for those trying to serve guest to feed their family. I personally worked 11 hours a days for 6 months. Yelp has become a place for social criticism from people who may have been kicked out (TomB, or didn 't get enough attention in a bustling environment, Sometimes servers didn 't get product, their kids are sick, people are drunk and you are verbally abused by customers. I 'm many cases I have read below the customers were out of line and don 't tell the full story. There are many great regulars at The Garden and it 's a very busy place. The beers are excellent and it 's the best place to watch sports in town. Unfortunately most people don 't use Yelp to tell the great stories. That 's OK, the Garden is busy because we are loved. I enjoyed my tenure there and all the excellent guests whom I still very friendly with. The rotten apples will not spoil my fond memories. I feel sorry for the negative remarks and Karen 's who simply need a hug. Mick Jagger said you don 't always get what you want Mick is a wise man. Remember friends that cancel culture is poison and have some empathetic for this serving you. Especially after you have been drinking. Cheers and all the best to those I had the honor and privilege of serving. Before you judge a man, walk a mile in his shoes.
This place is not worth the exorbitant prices and rude, inattentive bar staff. it's not hard to see when someone is sitting at the bar trying to get your attention. like... it's literally your job, not social hour. f this place
$16 for a very small glass of wine? The bartender said nothing..how about, oh, here 's a wine list or this is how much it is. Just poured and then slapped down the ticket..when I said, $16??? He just shrugged, I don 't make the prices ..and walked off. So, crappy drink prices AND service..got it. Go elsewhere..being a resident of SB, I 'll be sure to stay away and advise visitors the same.