Cold Stone Creamery - Santa Cruz

We ordered pistachio, coconut, and banana flavors, but they all tasted very similar.

The manager here is extremely rude and disrespectful. If you want good ice cream, don't even come 100 ft within this place. I saw the manager pick up dirty cups from the floor and wash them and then reuse them. He literally yells at his employees infront of customers. I would never recommend this place in a million years. DONT COME HERE !! GO TO MARY ANNES INSTEAD !!!!!

I have been coming to this restaurant for five or six years and have always been impressed by the consistently large portions and great customer service.

Rude and unprofessional service. some woman cut in front of my group, we were the only 3 people in the load before this 2 rude woman came in. they stood before us, in the midst of us who were ordered and began to order. the escort was an old man, he seemed to be the owner. he served them, even though we were first and they were obviously cut before us. I waited there for 15 minutes. absolutely unprofessional, never back. the owner should have served us first.

My roommate brought home some Cheesecake ice cream with brownies and coconut and it was amazing. The cheesecake flavor is unmistakably cheesecake and the brownies were soft and chewy. The coconut was a great addition as well. Loved the ice cream.