Baskin Robbins - Santa Monica

B&R is a fantastic choice! I give it 5 out of 5 stars because the staff is incredibly friendly.

The women working at the counter were very accommodating and courteous. The restaurant was clean and organized.

The staff was very helpful in purchasing and customizing a birthday cake.

Friendly helpful staff , great varying selection of ice cream cake options.

I went with my fiancé yesterday. I waited in the car but he explained to me how they messed up our order on 3 different occasions, which is completely ridiculous. We only wanted two scoops of cookies and cream ice cream in a cup. It can’t be that difficult to find and scoop. The outside of the shop was pretty clean, though. There are other stores nearby. The two ladies working in the evening seemed pretty nice. I just wonder if that day they were particularly dazed or if it’s an every day thing.