Jalisco Mexican Grill - Sarasota

Walked in at 2pm and we were the only customers. That should have been our sign. Cheese dip app $12) came out cold and lumpy. Had to send it back. Lunch came out and after one bite, we paid and left. Eating at chickfilet across the street now.

I am a server of almost 30 years, an amazing tipper, and the last thing i want to do is leave a bad review, but here it is. There is no reason for the staff of any restaurant to be this non caring of the patrons that come to your establishment. The food is amazing and the atmosphere is excellent but no matter what if you don't get any good service what's the point of going here???? Asked for management, and the staff said there is nobody here. I'd love an invite back, but after the interaction with the staff, I am afraid of what they would do to my food. I know, right crazy! Just sad because the food is AMAZING! HORRIBLE SERVICE!!! AND DON'T CARE! I have been going to other Mexican restaurants locally to find another local fav, but nobody comes close to this food, and that's the true reason I am leaving this. In hopes it reaches the owner and they don't lose their restaurant because of bad waitstaff and maybe make the changes to welcome everyone back. Like seriously, put a sign on 41 new staff, and you'll be busier again. Cause we aren't coming back until we see it! Sorry, not sorry!

The food was awesome. You get chips and salsa to start. It was the greatest experience I've ever had in a Mexican restaurant. You must try!

The food is amazing and the small restaurant is cozy. You pay for what you get.

Great place for Mexican food. Good margaritas. Great service.