Dunkin' - Saugus

They always close at least 30 minutes before there actual closing time

Please update your Google store hours. Says you're open at 9:30, couldn't get in at 10:15 to get what I ordered. 10 bucks down the drain because I know I won't get the money back for online ordering.

Dina Singh sounds like a disgruntled employee who got fired because they couldn't make a decent cup of coffee. To think about it I've never been to any Dunkin Donuts that was like that in this area. People need to realize that at the mall especially Dunkin Donuts you get busy as all hell. they slave all day taking our orders and end up getting people like this woman who's being inconsiderate.

The guy at the front with the braids (who looks like jail is his second home) is a low life who likes to argue with women and get in customer's faces. and the chubby girl working at the register please learn how to manage your attitude and don't get fired you know you need this job.

All I did was ask a question. The attitude I received absolutely baffled me. As someone who worked in customer service for years, even if you are having a bad day, you don't take it out on the customers. The young girl working the front either needs more training or a attitude adjustment. I'm leaning towards the second one. What a joke.