Kung Fu Tea On Brimley - Scarborough

After reading other 1-star reviews about the service, I wasn't surprised by my own experience at this restaurant. I didn't expect much service since I was just ordering drinks to go. I walked up to the cashier, greeted them, placed my order, paid, and thanked them, but they didn't say a single word in response. It would have been more efficient to use a self-service machine. I gave them a 1-star rating because I compared them to the Steelestech location, which has wonderful and friendly employees.

I usually go to this restaurant on Fridays around 8-9 o'clock (sometimes later on weekends.) I love this place, especially the strawberry yogurt slush. The service is fast and polite, and the restaurant is spacious and clean. I would give it a 10 out of 10 rating.

We were informed that they were out of pearls, but after a short wait they could make more. However, we ended up waiting for over 20 minutes and did not receive a courtesy apology. The service was personally rude and we do not recommend this restaurant.

I wondered why there was no one in this loading. then I spoke to the staff and found the ground. really rude staff. no straws for the drink, when we wanted to take a straw that cried and the dame, they should not take a straw. If they don't want us to take, they would have given them by themselves. when we visit real fruits right next to him, they either stumble or we take ourselves. tee tastes under average. real fruit is always the way to the place.

Ordered from a third-party app that specializes in clearance items. I thought initially this was selling unclaimed drinks but then I saw people making these before the pick up time. Just so you know not adding sugar or and not giving people the choice of sugar level is a pretty nasty thing to do. It's essentially why people go to stores like yours as it's for the sugar hit. Consistently making awful tasting drinks that are bitter and taste horrid isn't a great approach to keeping customers. Unfortunately I've also gifted the drink Without knowing this was a practice for you, as I've use the app at other Kung Fu Tea locations without having to worry abou having a cup of bitter tea. Last time I visited was around September 17 during the closing shift in case you want to do quality check with your team. I see alot of responses apologizing for poor service or quality but if you're serious about it take action and offer something in return for the poor experience. I've already got my money back from the app but just wanted to let your team know.