Harpers - Scarborough

Darren went above and beyond!! Execellent service from start to finish , definitely will be making another visit soon ,

We were disappointed today. Our booked table had not been prepared, despite all the reminders we, The food did come quickly the customers, received. Nobody was there to welcome us and we had to attract attention by making ourselves visible to the kitchen area. The food did come quickly when ordered. Unfortunately the tartare sauce had a skin on it so must have been left out from the previous day. It contained large lumps of gherkins and, unfortunately, a piece of sharp ,white plastic. This was reported but. produced no reaction. Having taken guests there, this was embarrassing. In addition, our table had not been cleaned properly after previous occupants had spilled salt and the ketchup bottle revealed a hard spike of old ketchup when the lid was opened.

The food quality at this particular restaurant was not up to its usual standard. It was likely due to the high number of customers that day. Normally, we would rate the food as excellent, but on this occasion it fell slightly short.

The staff were courteous, but we had to repeatedly request missing items from our order. With only two front of house staff, they were rarely available.

Three of us enjoyed beautifully presented senior meals- definitely worth a visit if you are in the area.