Family House - Schaumburg

The food used to be my favorite go to shop. Now it?s awful I haven?t been back here since I tried the new owners food once. Not good at all How after a year have they not made any changes? This used to be my go to chinese spot. The girl taking orders wasawesome and always got things right. Still a disaster. Why did they do this.....

We just went again ..ordered 5 different meals...all were EXCELLENT...pricing was reasonable and portions were good.

I really wanted to like the food here as it?s close to where I live. Sorely, I was very very disappointed. I ordered the king pao chicken lunch. First off the chicken pieces while generous were very tiny. The chicken tasted like it was earlier friedfirst then for my order tossed in the wok. There was only a couple pieces of celery and carrot. No onions or peppers like I?vehad at other places. The egg rolls were good but had a a few little burned pieces on the outer wonton probably from other foodsthat had been fried before. Basically if I didn?t have Sriracha sauce at home, there was no flavor to the chicken or the friedrice. I?ll stick to the areas 5 star Chinese for the same price!

Worst Chinese food I've ever had. I can usually get past a few bad moments in a meal but the quality of chicken is pretty bad. The fries things like egg rolls taste like the oil vats Haven't been changed in a long time. The only part of my 38$ purchasewas the egg drop soup. Very disappointed.

We have never had an issue. The food is always good. Except this time food was supposed to be delivered at 5:30. It is 5:45 still no food, called and they told me they would have manager call me back. Called me 10 minutes later and said food was onway. Finally delivered at 6:15 and it looked like a cook delivered food, he had apron on and was knocking on door, we live incondo and said what buzzer to hit. If we were not paying attention we probably still would haven?t received our food. Kind ofcostly for 2 people. And food was warm not hot like when we normally receive it. So I am thinking it was sitting until someonecould deliver. I was very disappointed in them this time. Will probably be our last. They could have at least thrown in an extraegg roll.