Starbucks - Schertz

Very crowded any it was already late in the morning. Mobile orders were backed up and there was no communication. You had to ask when your order was coming up. Gave it a four because there is always room for improvement. PS. They don't support military-so no discount Service: Take out Food: 5 Service: 4 Atmosphere: 4

Paid over $10 for a venti peppermint frappuccino and cheese danish only for the venti drink to not even be full and be almost an inch of whip at the top Food: 2 Service: 2 Atmosphere: 4

I ordered an already brewed venti coffee. Usually they just hand it to me after I order. This time I had to wait. After I saw people in front of me had all received their more completed orders, I finally went up and asked for my order which they THEN poured for me. Disappointing. Service: Dine in Meal type: Other

Didn't really know what all was in my drink. I'm vegan and That is very important to me

Customer service obviously doesn't matter to this location. The make no effort for their customers. I was getting 10 drinks for a group event which obviously was not cheap. I went to pay with cash because that's all I had from the event manager which they refused to take saying they didn't have enough in their till. Then I used my kids money to pay gave them change so I could just have dollar bills they didn't include it when they paid and refuses to reopen the drawer to give me the dollar. I understand to some people this is trivial or petty but honestly the things asked of them were so small they just don't have a desire to help people.