Roma Italian - Scottsbluff

I feel bad writing this review because I honestly like Roma’s food. You guys need to hire a better servers though. A “sweet” ? gal named Bridget (I think, but I know some places keep one name checked into the register for the whole shift) served us today and charged my family a 20% gratuity without any explanation! We asked about it since my SO and I ate there not even a week ago and we didn’t get charged, and same for my sister and her SO. She just said “we changed our prices” and “that’s Nebraska policy” and left it at that. I understand some places have different gratuity rules, but why did she not explain it more??? I believe people have a right to tip however amout they want to tip so why REQUIRE us to tip??? She didn’t even take care of us well. We never got charged back when we ate there as a family all the other times and all of a sudden they did so our questionning was very valid. AND she kept on rolling her eyes when she turned around while my mom was talking! the nerve!Roma, I love you guys and some of your other servers but that taller blonde haired lady who said she was the manager AND was our server has got to go

Always have a great experience at romas. Foods delicious, service is always wonderful.

Don't let its location at the airport fool you. This isn't a typical airport restaurant. Great service, great prices, and a good amount of tasty food.

Food was very good, however, I ordered the sampler for $15 it was a tiny portion. Significant other ordered the spaghetti works it was a good sized portion very good. We had an appetizer of fried ravioli it was dry not even half of them had meat in them, they were supposed to be beef ravioli.The only time we saw our server was when she took our order. Never checked on us, no drink refills never brought us a ticket. No, they weren't very busy. We were very disappointed.

Great service with good Italian food.Lasagna is one pasta layer with lots of cheese, a thin layer of hamburger, and plenty of marinara sauce.The sauce on the tortellini alla panna is worth asking for a spoon and eating on its own.Tiramisu had a delicious light coffee flavor.Dinner came with rolls and salad.