Auntie Anne's - Scottsdale

The only reason you should go here is for cinnamon rolls. You are never disappointed

The only reason you should go here is for the cinnamon rolls. They never disappoint

I received a Tmobile Tuesdays offer for a free pretzel with any purchase. I live in Fountain Hills so the closest location is Scottsdale Fashion Square. Their hours online were updated just 6 DAYS AGO! However they are currently CLOSED because they're relocating in the mall! What a WASTE of a trip! They need to update to TEMPORARILY CLOSED until they reopen!

Not sure what happened to their last team, but their New team has very poor customer service!!!!!

I ordered delivery through the Auntie Anne's app. They made good time and the food was good. But they forgot an item and the receipt said to call for help. So I talk to someone who says she's going to ask her manager for help. She then tells me I have to get in contact with Door Dash. I tell her I didn't order through Door Dash and if the store just give me a refund for the forgotten item. She then says no that Door Dash has to help me. Finally after not getting anywhere with her. I contact Door Dash, and guess what they say to me? I have to go through Auntie Anne's because they took the payment, which I had already told the person who answered the phone. I refuse to go back to this unprofessional, unwilling and lazy kind of customer service from this store. I'm very disappointed because I've been going to Auntie Anne's for years.