Kroger Bakery - Seabrook

This Kroger has really gone down hill. Shelves are never stocked I usually go late morning early afternoon. I've noticed a lot of sale items are not there. The employees are awful. They really need to be trained. Let the customer go by not run into them as they rush by it's outrageous that has happened sooo many times. Also getting my bug spray cleaning supplies put in with my vegetables is nasty. THAT has happened over and over again. I usually have to re bag my groceries when I load them into my trunk. The kicker was getting my $10 deli meat handed to me without sealing the bag I didn't notice it until I got home was putting it in my refrigerator and it went all over my kitchen floor the dogs loved it . Go somewhere else for groceries !!!

Horrendous experience all because of your manager Nathan. He checked out my groceries and directed me to customer service counter for a toll pass. I expressed how long the line was and he indicated it should go quick. Once he was done checking out the customers, he casually looks at his watch and ignores all the customers waiting in the line. He could have a been a go getter team leader and help his team but pretty sure he just took a donut break. After waiting for 20 minutes in the line, I was informed that they DO NOT sell toll passes. What a waste of time!!! Managers should be knowledgeable and lead by example. This guy is just an overpaid cashier in my eyes. Not a true leader/manager. Will NEVER come to this Kroger again. I will have my groceries delivered via shipt app from HEB.

Disgusting bakery. Last year I encountered gnats and other insects in their donut display case and in their bolillo display case next to meats. This happened over multiple weeks. The capper came when I discovered dead insects inside the bagged bolillos. I brought this to the attention of store management several times. I contacted county health inspectors for assistance. The bakery removed all those items before the inspectors arrived. Fast forward to TODAY. I witnessed a dead insect on its back in the bolillo display case, others flying around. I told the deli worker that assured me the bakery would be told for disposal. I came back hours later because I forgot several items. To my astonishment, the contaminated bolillos were still in the bins! As I walked to the backside of the store and glanced the bagged bolillos on clearance, my heart nearly stopped. In a bag of about 8-10 rolls, bagged IN STORE, I saw a live insect walking around the inside of the tied bag, another dead one crushed on the side of a roll. Where the hell is the quality control. I noted this to a worker who wanted to take the bag. I replied no, I'm takes a photo and video before confronting today's store manager. This guy was a relative new hire and red-faced when I showed him the contents. This is still happening at the Seabrook Kroger Store. Again, disgusting!!!! I even have this as a video clip. I'll forward this to Kroger corporate!

Love their cakes. These ladies are very talented and can do just about any design you want. They also have pre-desinged cakes available. Fresh donuts in the morning.

Now, the load was really busy today. they would think it was christmas instead of valentines, but the employees treated it very well. it's medium-sized and I'm not for a really big deal. I also love the pauses I get with my kroger card!