Ralphs Italian Ice - Seaford

A bunch of inexperienced girls run the counter, busy chatting and goofing out, then actually jobs when there is a long line. I have soft nap and it tasted tasteless, the next day I and my whole family woke up from 6 with stomach pain. I vomit. Bad service, bad ice. Totally terrible experience. Ralphs at Massapequa Park is much better.

It?s a Friday night in may, only two girls are working and they have absolutely zero sense of urgency as a line begins to form consisting of 6 people. They?re chatting as haute working and are taking their sweet time. After 15 minutes waiting behind three customers, there?s no key lime pie. Fine. I ask for lime and cola. She makes it and puts the cola in then tells me she?s sorry but there?s no lime I waited 15 minutes for absolutely nothing. Poor Customer services and product knowledge.

Rude employee, taste was wrong and expensive. I was about for every medium ice $7 without extra extras or something. very disappointed. I will be sure to stay cafe for ice with international delights instead of forward.

Update 5/20/22 Went today and am happy to say rude girl is gone! I hope she won't come back this summer. The young lady at the counter welcomed me, nade eye contact and smiled. Manager/owners always a pleasant woman. I felt really bad about leaving the previous review, but was just so shocked by the attitude of girls at the counter. She was there herself, so she probably thought she didn't have to be nice! I loved this place, but after today will never go to this again. The woman who is usually there (manager? She has blond hair) was always kind. I went today and was greeted by this girl with dark hair, who looked like I was interrupting her TikTok Stardom. She melts me and when I asked for a taste, she says we don't have it. I'm asking another one, we don't have it. I asked why these flavors were outside. Were they closed for the season soon? I'm getting a shrug and a grumpy answer. I then ask what flavors do you have? . She pushes me this broken menu with all those flavors that have gone out. I showed her how I wanted me not to go out. She rolls her eyes and says We didn't. Not even it was ever and I'm sorry, but we're from that taste. If this girl hates her job so much, then go somewhere else. I'm sure there's someone who would like to take their place. The job can't be so terrible. I went to Baskin Robbins on the street where I was pleasantly greeted and they had the taste I wanted.

I love this place. We always try to stop when we visit the family on the island. Had there been 5 stars, but they didn't have the taste I waited for for six months. You let me down Ralph. My puppy enjoyed his treats. We'll come back.