Chipotle Mexican Grill - Seattle

This is a chain restaurant in USA. It is Texas Mexican restaurant. It is cheap and healthy. I got chicken bowl and paid 9 USD. Employees are nice and friendly. Food was delicious. I am giving 4 stars because it could be cleaner.

I’ve ordered a burrito at Chipotle, and the food was very tasty. In the past there were long lines for 20 mins at peak time. Today, it took few minutes to prepare my order.

Wanted to give this Chipotle a try despite the reviews, however I did end up missing the lettuce I had requested in my bowl. They were doing mobile orders only, and I came in at a time they were fulfilling a large catering order. I completely understand working in a restaurant as I have for 8+ years, however, there needs to be some sort of accountability here regarding all these recent reviews, as I can now verify they hold some truth. Really sad because I thanked the guy who called out my order, and he asked me to have a great day. Seems like the attitude is there, but the support from upper management to the team members is not.