Domino's Pizza - Seattle

This place is amazing, staff is super nice helpful. The food is awesome. Not to mention the online coupons really gets you more bang for your bucks.

The app somehow deleted my toppings. So I got two cheese pizzas. I called and Alex fixed it and sent out the correct ones. The app needs work, the customer service does not.

Unfortunately, my last order was quite disappointing. It arrived very late and was missing the dipping cup I had paid for. The chicken was chewy and barely warm, and the pizza was cold as well. The delivery tracker didn’t update to show that my order was out for delivery, so when the driver finally arrived, I was unprepared. Since I’m on crutches, it takes me a bit longer to get to the door, and I was checking the tracker frequently, which was not functioning correctly. During the wait, the driver wandered around in front of my neighbor’s houses, calling out "hellooooo" loudly, which wasn’t exactly helpful. I’m giving one star because the online platform (except for the tracker) is well-designed. Sadly, everything else about this experience was just bad.

The service was outstanding, and the food was prepared swiftly and accurately! The young man at the restaurant was very attentive, friendly, and helpful, and he presented himself neatly. The five-star rating was largely due to his exceptional customer service and rapport!

Everything was quick, hot, and exactly as we ordered. The delivery person was really friendly. Overall, it was a fantastic experience.