Panera Bread - Secaucus

Worst Panera I?ve ever visited. Long wait time . 0 customer service skills. Waited 30 minutes for an order I placed ahead of time for dine in. Since I was now late due to the delay I asked the manager to make the order to go. He didn?t relay the messageto his employee at all further wasting both mine and her time. No remorse for the delays from him either. Would not recommend.

This is second time I picked up food in this place and I get the wrong order I paid for Greek salad Wt chicken, and the forgot the chicken and gave the wrong dressing

One of my favorite locations because of the cozy quiet atmosphere. You can definitely get some work done here without much distraction. The Pick-Two is a great deal, Mac Cheese is always delicious and I recommend the Toasted Frontega Chickensandwich!

Broken seats, rude employees plus they operate very differently from other Panera?s I frequent. Often out of stock on ingredients always stocked at other Panera beads. They don?t even have the coffee cups out you have to ask someone behind thecounter if you are lucky enough to grab someone?s attention. They were good pre pandemic but not it seems like bad management.

Panera Bread in Secaucus is like no other! Not only the food selection is healthy and good for you, but the fact that both managers and personnel...ALL OF THEM treat their customers with excellent service. I made it a point to quickly choose food places with a healthier choice on the menu, but having incredible service above is definitely something I really appreciate and I am a loyal customer of this industry as long as I am in the area! I hope the corporate management recognizes what this fine industry does for its customers and gives them an appreciation day they deserve.