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Contribuisci feedbackNoah was awful. He rushed me thru my order and didn't let me get around to ordering all i wanted. Didn't bring out our app that he allowed me to order. Didn't offer any cream or sugar for coffee, had to bug him about it. This place has been in decline and is hitting new lows. Try Cheyenne's just down the road.
I thought it was a really great place to have my mother's birthday family gathering dinner for her was the best time she's had an also loved the cowboy hat an the steaks wears really good on point A÷ on all of it I just may have my birthday dinner there as wel great food Parking: It's a great spot for parking but they cud add more trees for shade or build a really big carport for the people shade is e c erything especially for my mother cus she's old an can hardly walk far especially cus ur handy cap is lil too far from the door
8 cars were broken into in the parking lot on 8/28. Manager was being a jerk about not wanting to show the cops the surveillance video unless they would subpoena the recordings. I know 8 families that will never come here again because of the lack of support to paying customers.
Absolutely disgusted with this place. Done. No more giving them chances. I will lay it all out. I have logged 5 official complaints relatively minor for the most part. Now one might say 5 complaints and you still go in there to dine ?! Well here is why we gave them so many chances. We have been going here as a family since 2010. From 2010 2020. I never complained once everything was done correctly. Something changed here early 2022. Most of my warranted complaints are from 2022. We normally frequent this place about 6 8 times per year at $100 $150 per experience. That 's about $600 $900 per year we would spend here. Not to mention the drive from NE Fresno where we live off of Cedar Teague avenues near Clovis West High School. I 'm not going to get into previous experiences just the one from yesterday 8/9/2024 at 930pm. #1 Hostess tried to seat us right next to a big loud party which at that time was the only occupied table in the whole restaurant in our area so we had to ask if we could seat further away so we could enjoy our privacy and actually hear are own conversation without the ambient noise from the party table. Sad how we had to ask for that how is that not common sense ? Is the server that lazy that she wants to cram all of her section in one area when the rest of the restaurant was empty at that time wth ? #2 We ordered Shrimp Cocktail which came out lukewarm, not chilled and rubbery tasting. Now that was the first time we had a problem with the shrimp like you could see and smell that it wasn 't right. I took a bite to check and sure enough I spit it out into a napkin. Not to mention it took 20 minutes to get the shrimp out on a relatively quiet friday night. So the server wasn 't busy at all she only had the party, our table of two and one other table of two. So why so long to get out our appetizer ? How long was it sitting before being brought to our table ? Absolutely no excuse for that. #3 Drinks took 9 minutes to get yes we timed it. Bread took 12 minutes and the butter was warm and soft. #4 Salad was the worst I have ever seen. Big cuts of warm dry romaine. We asked for just cucumbers on the side instead she put everything on the side in small containers ? Like are we not paying attention to what the customer ask ? Dressing wasn 't even cold. Normally the salads here are good but for some reason was terrible last night even the tomatoes looked rotten. #5 Ordered Coke it was flat and syrupy. So went with a tall Modelo instead geez beer was flat and old. When did that Keg get tapped like it was at the bottom kind of taste and I know my beer having been a bartender at Landmark in Fresno from '07 '09. #6 The biggest issue with this location is UNDERCOOKED NEW YORK STEAKS. Like wth is wrong with these cooks ? Seriously though this isn 't a joke. Order med rare comes out blue and undercooked 75% of the time its like gambling maybe it will come out good or maybe not and don 't dare complain because we don 't want the manager to get in trouble from corporate after seeing these countless reviews for undercooked steak. Like don 't take just my word for it look at the pattern of bad reviews for this place in Selma particularly and you will see similarities between complaints. Its not just one party complaining its multiple complaints about the same damn thing. How the hell you call yourself the best steak in the West LoL if you cant even grill steaks to the correct temperature. . #7 Why do the beans always come out warm not piping hot ?! Sent beans back to get re heated we NEVER GOT OUR BEANS BACK UNTIL THE CHECK WAS DROPPED OFF LIKE 20 MINUTES LATER ! #8 Mashed potatoes were cold. #9 Ribs were average . CONCLUSION We will never come back here. Could care less for a $30 $50 VIP gift card reimbursement when we are spending $600+ a year here to be disappointed. 8/18/24 Just enjoyed a quality steak at Livingstons in Fresn
Love the 20 oz Bone-in Ribeye. Always cooked to perfection. Great service.