Lobster Shack, Taj Exotica, Goa

Lovely place to catchup with your loved one! I had a grt romantic dinner expérience..... Looking for more to some fresh catch of the day and amazing...

This is the second bad experience at Taj after having posted a review on TA in Aug and being contacted by the GM informing me that the first bad experience was a one off. I should have figured that’s not the reality. Me and my husband visited Lobsters Shack on Friday, although I had the contact details of the GM I didn’t want to disturb him (even though he asked to call before our next visit), so we just did a walk in. Here is how the evening went: 1. The waiter got our first drink order wrong. 2. ⁠We asked for a repeat of the Tiki drink and the drink that came was completely different. The worst part, the server was arguing with us that we are mistaken. 3. ⁠I asked for a margarita with Jalapenos, he brought me a margarita with olives !! 4. ⁠I had to go to the loo, which was the most disgusting loo I’ve ever experienced at a 5 star. 5. ⁠My husband walked with me to the loo and was sitting right outside lobster shack and the server came running to ask if we will come back. Indicating we intended to leave without paying! 6. ⁠ We’ve been to lobster shack previously in April too, and we found the salad bar was way thinner than the last visit bare minimum stuff. 7. ⁠Lastly, my husband called ahead to check if we needed a booking. We walked in and there was a very loud wedding reception happening right next to the restro. As a courtesy to guests, you should inform if it’s going to be loud. We visit ITC all the time, there have been 2 instances where they’ve informed us about weddings and related noise even at the risk of them losing our business. It’s basic courtesy. On the good side, We enjoyed the seafood Thermidor. It’s really unfortunate this Taj hotel is not able to get things right. We’ve stayed at various Taj’s across the country, but this is the most disappointed we’ve been.

I had a good experience Food: 5 Service: 5 Atmosphere: 5

When we visited, this place was closed due to the monsoon, but I am sure, it must be a happening place with the massive beach view it has. It's a perfect place for small parties and some fun get together with friends and family. It had shack with open sitting area and some music arrangement too. All the points here will be for the uninterrupted view of the vast beach ️. Vegetarian options: On request. Parking: It's located in Taj Exotica Goa Resort, so ample safe parking is available. Kid-friendliness: Surely a kid's friendly place. Wheelchair accessibility: Yes, it is.

Service: Dine in Meal type: Dinner Price per person: ₹800–1,000 Food: 5 Service: 3 Atmosphere: 5