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Contribuisci feedbackI was really impressed! I usually find it funny to indulge in rich food, but that was the best Chinese food I've ever tasted. I will definitely be coming back!
Great dining experience, friendly service, and everything was delivered on time. The salt and pepper wings were absolutely to die for!
Absolutely the best Chinese takeout around! The service is excellent and the staff is very friendly. The food tastes amazing!
We ordered salt and pepper chips, which arrived plain and lukewarm. It seemed like the chips had been sitting around for a while and were then rewarmed for our order. The food was bland and mostly cold. My partner couldn’t even finish hers because of how unappetizing it was—she only managed to eat the egg fried rice. I understand that mistakes can happen, so we decided to call the takeaway to express our concerns about the order. Unfortunately, that's where the real problem started. Most takeaways would usually acknowledge their mistakes, apologize, and offer to replace the food, but not this one. The woman I spoke with was extremely rude; she refused to take any responsibility and didn't offer a solution. She even called me a liar during the conversation! When I mentioned that I'd be writing a negative review, she retaliated by saying she would respond to it and accuse me of lying. I have never encountered such terrible customer service before. I urge everyone to steer clear of this takeaway, as they clearly do not value customer satisfaction. They are more than willing to take your £25 and dismiss your complaints by calling you a liar over the phone if you dare to express dissatisfaction with their food. AVOID THIS PLACE AT ALL COSTS!
I ordered from this restaurant for the first time tonight, and when we took the food out of the bag, we found a woodlice on it. I notified the shop, but they didn't show any concern. They refunded my money and took the food back, but their response was quite rude. I definitely won't be ordering from them again!