Dunkin' - Shelton

Food cold, friends of workers at cash register distracting employees and disrupting business, and high school employees stealing food and giving to friends behind managements back.

I ordered a coffee with almond milk but, when I received my order I noticed it was much lighter than usual and asked if they used almond milk to which I got “I didn’t make it” but the person who made it was right behind the lady at the window. They refused to remake it, now I can’t drink my 6 dollar coffee.

I went into the gas station to use their bathroom. Saw Dunkin was there.

Shame on this place for making their employees work alone. They need to fix their staffing issues. The poor lady was very overwhelmed taking on both drive-through and front area orders. She was very professional upon the matter but extremely upset. This isn’t the first time I’ve seen this happen here.

If you want your order to be wrong 9/10 times, go to this Dunkin’.