Bâton Rouge Grillhouse - Sherbrooke

Ordered for Valentines day a bunch of goodies to go. Order came out wrong, but everything was solved by Anthony quickly and efficiently, with great understanding. Thank you very much!

Terribles night with my family and kids today. We waited 1 hour and 30 minutes for the food and we had to leave hungry with kids crying asking for the food. The manager was not available to give us a logical explanation for such long wait. If you want advice, avoid this place.

Great service, even if they were short staffed and the service was a bit long, they made sure that we had everything we needed throughout the dinner and gave us some great recommendations!

I went there for a birthday celebration. My wife told them it was my birthday I won’t name names the waiter forgot. One client my wife had an allergy celiac clearly told we are used to this and partly why we chose the restaurant and they served the plate with gluten . Had to return it . They forgot . She asked for medium it came bleu forgot again . Almost inedible , like raw and tough The waiter clearly unapologetically did Not care about us the clients until he closely watched what his tip would be on our over a hundred dollar meal . That was my birthday mealDietary restrictions: Menu has Good options for gluten restriction but the waiters don’t take it seriously . And since it is a serious wheat allergy this is not a funny joke to us

Unfortunately, since our table was the last to be served, our first dishes arrived cold. My fried chicken fingers and fries needed to be reheated, and the ribs lacked flavor and warmth, save for the dollops of barbecue sauce on top. The tuna tartare was particularly disappointing, as it had no flavor at all. On a positive note, the staff was excellent and certainly deserved the 20% tip. I hope to give this place another chance in the near future.