Wendy's - Sheridan

Online orders/door dash orders are given precedence over walk Ins. Just 3 people in line ahead of us but we had to stand in line over 20 minutes just to place our order after one group walked out. Makes more sense to go sit somewhere decent instead and order quality food over having to stand in what appeared to be a slow restaurant when we walked in the cashier was focused on door dash orders while people inside the store were largely ignored.

Unfortunately they're very disorganized and lacking effective MGMT. The cashier up front needed help, they were so behind. I felt bad for him.

Never receive the correct items in my order, super slow half the time.

Hello everyone,With all the rants and raves regarding our Sheridan Wendy's, I bring you another rant over the service and quality of Wendy's.I was pleased to see the service time for our order was speedy; however, Wendy's did not put bacon on both of the Bacon double-stack cheeseburgers we had ordered. When bringing up the baconless burgers, Wendy's staff ignored me until I spoke up. I was blamed for the inconvenience of them having to remake the burgers.Our friend who ordered right after us had to experience a longer wait to receive his Baconator burger.In conclusion the food was unappealing.I hope to see Wendy's hire more competent staff in the future.

We have given so many passes. Near every order something is wrong or missing. Now we are missing the pecans in the apple pecan salad. We obviously will be ok without it, but it’s really frustrating to have these problems continually occurring.