Tim Hortons - Sherwood Park

Plant-based sausage packaging without hashbrown and tim biebs. recieved real sausage with hashbrown in the packaging. gets tim biebs, but regular timbits. at least they can screw an ice cap. dissapointing, perhaps instead of customers rushing through the running gear thru, they should take a second to hear what the customer actually ordered!

I was so amazed when they treated their customers they are awesome

Very bad customer service. Been waiting in line for 10 minutes this morning and nobody came to help us when there were 5 staffs available. Two other customers waiting in front of us just walked away because of this. Customer service doesn’t exist here. Will never return to this store.

Staff was nice, food was good and fresh, hazelnut and vanilla new coffees were delish, location was clean as well!

Without fail every Tim Hortons I go through either tries to rush through my ordering through the drive thru my husband managed to get out I'd like a breakfast sandwich and apple juice takes a quick pause to ask me what I want and the lady on the speaker is already saying that'll be five dollars thirty sense at the window without bothering to ask if we'd like anything else OR none of them can accurately and efficiently spread cream cheese on a bagel. This location somehow managed to do both. I don't know why I even bother going to Tim Hortons any more it just gets worse every time I go. Zero care for customers or taking a moment to take our orders effetiently and politely. And there wasn't even a line up like why are you panicking to get us ushered through to the window?!