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Contribuisci feedbackI ordered at 9pm, was told to pull up, never received any food. The girl took my receipt after arguing with me about my order, she never gave it back. At 9:30pm, went back around in line and asked for a refund.i ordered; (1) dbl Q.P. meal LG, (2) 10p Chkn meals LG. My total was $27.11, but was only refunded $24.92. Vicki was the mng on duty, I told her repeatedly that the girl had my receipt and what my actual total was, she didn 't bother to check my receipt nor return it for an accurate amount and kept rolling hers eyes and acted as if I was invisible. While waiting forever, the girls at the window kept having their friends come through the drive through playing their music extremely loud, and none of them were wearing masks. The manager insisted that I take the food, after I repeatedly told her no, she claimed that she couldn 't keep it. So when I got home to feed my children, their ckn nuggets were actually still cold as ice inside, and our large fries weren 't even half full. This place is a joke. The employees are way to disrespectful especially to Caucasian people. If I choose to come to this location, and spend my hard earned money, under no circumstances do I deserve to be treated so disrespectfully, argued with, or food thats not even cooked, and not a complete refund. I do want the rest of my refund. And will never come back to this location. Also tried to do the survey but ever time I submitted my comments, it starts over. So whats the point. This was at 4010 Barksdale Blvd, Bossier City.
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The WORST run McDonald's franchise I have ever seen. The employees are not trained properly nor do they care about customer service beyond meeting their metrics. The restaurants are generally unhygienic. Management frequently misses the boat on ripping proper supplies at a location, and the result is missing menu items. i.e. Mcribs being served on round buns or no eggnog shakes at Holiday times. These locations are responsible for me never going into a McDonald's location ever again.
Line Ave Pieremont they can’t get $hit right, rude, and take way too long.
Called to discuss an issue at a McDonald's location after pulling forward at the drive thru and being forgotten, and I was informed by Teresa I should have gone in to get my food from the counter. Teresa was not apologetic or remorseful about the behavior I experienced and informed me this happens often. Perhaps that's why she didn't feel the need to apologize or to be nice to me as a customer. When I asked to speak with her manager and asked her full name, she hung up the call. I called back and she acknowledged that she hung up on me for asking her full name, she said she's the only Teresa in the whole company. If this is how office staff behaves, no wonder the local stores are a mess! No one cares!!!