The Old Bakehouse - Shropshire

Tucked away off the end of the market square it is easy to miss this little gem. As a group of two couples, and having a evening meal booked for later on we just popped in for a light snack. There was only a couple of staff serving but we were very quickly given a table and subsequently served. Table etc was very clean.We found the Menu had plenty of options hot and cold but keeping it simple just had a sharing option of fries, cheeses and bacon bits. The young lady serving was very attentive and service was efficient and with a smile. Portions were ample and full of flavour. We did not go upstairs but by what we could see it looked modern and smart.

There were 9 of us plus 2 dogs that went for lunch, we found it from the Facebook page, which had lots of information on. It was easy to reserve a table, the food was delicious and we found the staff to be very polite even offering our dogs a fuss and some treats. Only minor thing is I felt the toilets could be improved but this really is a minor point and would still give it 5 stars for the food and service received.

Efficient service with decent, but not outstanding, food. Atmosphere OK while we were there, but voices from downstairs carried loudly to the upstairs tables. Not saying that it is not a place to visit, if you are after gourmet food, perhaps not one for you.

Terrible! Terrible service, terrible food and rude staff. The cocktails are awful and made by people who just throw some cheap ingredients in a glass and charge ridiculous prices. The food is a rip off poor version of the beefy boys in Shrewsbury. If you want to hear the life story of the staff then be my guest. Some of the cake left on the counter was even mouldy. Never again and would never recommend.

Service was generally poor, a lack of experience was evident and their understanding of licensing laws was shocking. People were being turned away when there were free tables, three tables were waiting over half an hour and each time the manageress told customers it would be five minutes! When we had been waiting 49 minutes we were then informed they had no mushy peas having already been told they had no ribs or mac and cheese. When the food finally showed up the “spicy” bean burger was not spicy and the onion rings were greasy! The manageress had no compunction about throwing her staff under the bus, blaming the waitress for not knowing the licensing laws when clearly she was less knowledgable. When customers came asking for their food she blamed the chef! How to motivate your team one on one. Toilets were dirty. Would not recommend to my worst enemy, unless they were wealthy and had £20 fit a burger and chips- rip off.