Wendy's - Siler City

Last night (October 13th) was the first time in two years that we visited the restaurant and they actually had the items we wanted to order. During our previous visits, they had closed around 7:30-8pm. We also attempted to go the day before (October 12th), but the lady at the drive-thru was not very friendly. However, the manager came out to issue us a refund for the items they didn't have and was incredibly nice and considerate. Since this is the only Wendy's nearby, we may try again, but, similar to our past experiences, it will likely be infrequent.

Service: Takeout Meal type: Dinner Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1

The food was nasty and my bacon and cheese fries was nasty . Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: French Fries

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

We stopped on a road trip at this Wendy’s. Instead of placing a bunch of orders from the drive thru we decided to go inside. That quickly went left. One of the employees came to the register and began to rush the ordering process because she needed to use the restroom. After stating my order specifying which type of 4 for 4 meal I wanted she rang me up for two additional items. When I tried to use a Wendy’s app coupon she said “those haven’t worked here since we reopened”. I shipped my card before realizing she rang me up for extra items and asked for a refund. She walked off from the register. I did get my refund and then advised the rest of our group not to bother coming in to order. While they ordered in the drive thru I was given the food I had tried to order and the employee apologized. But for me honestly it was the way she spoke to me as a customer that was most off putting. The tone she had was nasty and the attitude she gave off was that I was holding her up and causing her problems. The only positive thing from this visit was that the fries were FRESH. Other than that, retrain your employees on customer service.